Helpdesk
An AI triage agent that searches your KB + past tickets, classifies and prioritizes by rules, and auto-answers only when it can cite a real article — otherwise it routes to a human.
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New 2
Charged twice this monthnormal
Hi, I think I was charged twice for my subscription this month — I see two charges for $29. Can you refund the duplicate? This is urgent, it overdrew my account.
unclassified
How do I export my data?normal
I'd like to download all my data before the weekend. Where is the export option?
unclassified
In progress 1
Feature request: dark modelow
Would love a dark mode for the dashboard. Any plans?
feature_request · Sam
Triage agent
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